About Loop
Loop Health is building the most trusted health benefits and insurance platform for modern Indian companies. We power insurance, healthcare access, and diagnostics for thousands of employers and their teams. This role sits at the heart of our revenue engine—where data quality, pricing accuracy, and execution speed directly impact customer experience and topline growth.
Role Overview
We’re looking for a hands-on Senior Manager – Revenue & Policy Operations to lead a high-impact team responsible for:
● Cleaning, validating, and structuring policy booking data
● Sending pricing-ready data to insurers
● Ensuring zero-defect execution for policy issuance, endorsements, and renewals
You’ll own people leadership, data quality, execution SLAs, and cross-functional coordination across Sales, Customer Success, and Insurers / TPAs
What You’ll Own
● Lead and scale a team of 10+ policy booking specialists
● Own end-to-end data flow from Sales → Pricing → Insurer submission → Policy issuance
● Define and enforce data quality standards, validation rules, and audit checks
● Manage daily booking volumes, backlogs, and insurer TATs
● Solve for edge cases: complex endorsements, corrections, mid-term changes, escalations
● Partner with Product & Engineering to:
● Automate repetitive workflows
● Improve internal tools and booking pipelines
● Build dashboards for booking velocity, error rates, and insurer performance
● Act as the final accountability owner for pricing data sent to insurers
What You Bring
● 7–10 years of experience in:
● Data operations and analytics
● Team management and training
● Experience in insur-tech, fintech or technology businesses
● Experience in data quality operations, credit operations, or catalog operations in fintech/e-commerce businesses
● 3+ years formally managing analysts or ops teams
● Deep comfort with: SQL / Excel / Google Sheets
● Data QA workflows
● Large transactional datasets
● Proven track record of:
● Reducing operational error rates
● Improving TATs
● Scaling teams without quality loss
● Extreme attention to detail with high process discipline
● Ability to thrive in high-volume, high-velocity ops environments
What Success Looks Like in 12 Months
● Booking error rates reduced to near-zero
● Insurer TATs meaningfully improved
● Clean handoff from Sales to Pricing to Insurer
● AI-assisted and automated booking workflows live
● A high-performing, accountable team you’ve built and developed
Why This Role Is Special
● You directly influence revenue, customer trust, and cash flow
● You shape the core operating backbone of a fast-scaling health insurance business
● You get true ownership—people, systems, SLAs, and outcomes
