About Us
You’ve been through Indian healthcare experience and all of the worries that come with it. Where can I find a trusted doctor? Which hospital is best for my parents? Am I covered for this treatment? Are my children and parents covered?
Let’s fix India’s healthcare. Join Loop and do the most important work of your career. Save lives, reduce stress: let’s make healthcare as easy and reassuring as it should be. Help make more comments like this one happen: “Loop provided excellent service during my father's surgery… so supportive - they went above and beyond”.
Our mission is to add 20 healthy years to every Indian’s life, and our strategy is simple:
build a combined insurance plan and trusted healthcare provider, so we can turn healthcare into a seamless experience. We already serve nearly 1m people in India and we’re growing fast with a $50M investment from some of the best healthcare investors in the world.
Read more about Loop
About our founders (Forbes article)
What you’ll be working on
We’re looking for senior/lead designers to tackle rich, complex problems across the healthcare landscape: from getting insured, to consulting doctors, getting treatment, visiting a hospital and beyond.
You’d be leading design in one of our four product areas. You’ll be discovering new challenges in UX research, working closely with a product manager to shape the product strategy, and set a great example to other designers with the best and most meaningful work of your career.
Here’s some of the specific problems we need your help with.
- How do we facilitate quality relationships between users and healthcare workers?
- How do we build a healthcare system so good that people trust our service with every aspect of their health?
- How do we help our users make healthcare proactive, instead of reactive? How could our app encourage behaviours that prevent the health problems of the future?
- How can users quickly access tests and treatments, with minimal effort?
- How do we build a design system that truly reflects our vision, and the quality of care we offer?
- How do we deploy consistent, high-quality design across all our touchpoints - designing for patients, doctors, and administrators?
- How can we reduce the admin burden: take messy, paper-based admin processes and simplify them into fast, low-effort experiences?
About you
- We’re looking for seniority and experience: you’ll have around 3+ years in designing high-quality digital products.
- You have mentored or managed other designers, and you’re looking for the next stage of your career - to master your craft or to start managing and guiding others.
- You’ll have excellent skills across the board: strategy, research, UX, and UI.
- You’re comfortable talking the language of business: you’ve had a major impact on the strategy of your products, and are as comfortable influencing executives as you are working with engineers.
- You’re an exceptional communicator. You know how to tell a story about the impact of design, and know how to make complex issues clear to people.
- You value the written word as much as you do design, especially in the era of asynchronous work.
- You’re experienced in zero-to-one, not just delivering designs. You’re obsessed with finding out what value means to users, and guiding a product to further growth.
- You’re not precious about your work: you’re flexible of mind and prepared to throw away work that’s not providing value.
- You understand how to work in a startup environment: you know how to ensure quality even when the organisation is scaling fast.
- As we’re building a world-class team, you’ll be an exceptional talent in both UX and UI, hungry to keep learning, and always striving for excellence.
The hiring process
- If you’re selected, you’ll have an initial call to meet you, with someone senior in the product or design team
- You’ll then go through multiple interviews, with people from the design, product, engineering, and executive teams.
- They’ll ask you about things like: your craft, research, product, teamwork, and stakeholder management skills.
The reasons to work for Loop
- Purpose: Do the most meaningful work in your career.
- Loop family healthcare: Insurance for you and your family for all medical emergencies. 5 lac coverage, unlimited doctor consultations, and more.
- Generous leave policy: We have a generous annual leave policy that gives you ample time away from work, including policies like: 24 days of casual+privilege leave, 12 days of period leave, 6 months maternity leave, 4 weeks paternity, and more.
- Experienced mentoring: You’ll work with an international design leader to further yourself and your career.
- Design-savvy founders: Loop was created by two founders who truly understand the value of design.
- Remote/hybrid working: We support many different work arrangements, depending on where you are, and in which team you work.
- High agency: You'll always have the agency to shape projects, processes and outcomes independently.
- Learning budget: If there's a workshop, book or event you think will help you learn, we'll cover your bill.
- Work from home setup: We'll help you set up your office the way you want to with the best equipment around.
